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Easiest Way to Manage Facebook Messenger Chats, at Scale

Custom Menus, Chat Routing & Distribution, BOT Integration

conversity-header

Easiest Way to Manage Facebook Messenger Chats, at Scale

Custom Menus, Chat Routing & Distribution, BOT Integration

conversity-header

Helping enterprise teams Engage with Multiple Messenger Chats, concurrently.

HOW CONVERSITY WORKS?

how conversity works

1.3 BILLION CUSTOMERS ARE WAITING TO BE ENGAGED. WE JUST MADE IT EASY!

MESSENGER CHAT ROUTING & DISTRIBUTION

Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise class features Conversity is one of the most advanced & complete customer engagement solution for Facebook Messenger.

messenger chat routing and distribution
Interactive Chat Menus

INTERACTIVE CHAT MENUS

Do you use Facebook Messenger for customer engagement?
With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team.

Demo 1 | Demo 2

BOT INTEGRATION: ChatFuel, ManyChat & Others

Even the best of bots fail at some point in time leaving customers frustrated. Conversity integrates with popular BOT builder platforms like ChatFuel, ManyChat and others. You can seamlessly transfer conversation from your bot to Live Chat Human Operators. You can trigger the transfer based on “user input” or automate it based on your “business logic”. Integrating Conversity with your bot takes under 10 minutes. Offer professional, multi-departmental backend interface to your BOT.

Don’t leave your customers frustrated.
Get humans when technology fails.

bot chats need human touch conversity
conversity crm integrations

CRM & LMS INTEGRATIONS

Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento etc. Conversity makes a great companion to Salesforce and similar powerful CRM & LMS systems.

MULTIPLE TOUCH-POINTS, ONE PLATFORM

Create multiple touch-points for your customers to engage with you. Email campaigns, Text Messages, Facebook Posts, Facebook Ads, Google Ads, Tweets, Landing pages, Hoardings, Print Campaigns.. the list is endless.  Let all these conversation converge on a single dashboard & manage your conversations seamlessly. Quickly qualify leads and move them down the funnel. Provide First Contact Resolution (FCR) effortlessly.

Long lasting, Real Time, Asynchronous conversations – MANAGED EASILY!!

messenger management conversity

MESSENGER CHAT ROUTING & DISTRIBUTION

messenger chat routing and distribution

Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise class features Conversity is one of the most advanced & complete customer engagement solution for Facebook Messenger.

INTERACTIVE CHAT MENUS

Interactive Chat Menus

Do you use Facebook Messenger for customer engagement?
With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team.

Demo 1 | Demo 2

BOT INTEGRATION: ChatFuel, ManyChat & Others

bot chats need human touch conversity

Even the best of bots fail at some point in time leaving customers frustrated. Conversity integrates with popular BOT builder platforms like ChatFuel, ManyChat and others. You can seamlessly transfer conversation from your bot to Live Chat Human Operators. You can trigger the transfer based on “user input” or automate it based on your “business logic”. Integrating Conversity with your bot takes under 10 minutes. Offer professional, multi-departmental backend interface to your BOT.

Don’t leave your customers frustrated.
Get humans when technology fails.

CRM & LMS INTEGRATIONS

conversity crm integrations

Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento etc. Conversity makes a great companion to Salesforce and similar powerful CRM & LMS systems.

MULTIPLE TOUCH-POINTS, ONE PLATFORM

messenger management conversity

Create multiple touch-points for your customers to engage with you. Email campaigns, Text Messages, Facebook Posts, Facebook Ads, Google Ads, Tweets, Landing pages, Hoardings, Print Campaigns.. the list is endless.  Let all these conversation converge on a single dashboard & manage your conversations seamlessly. Quickly qualify leads and move them down the funnel. Provide First Contact Resolution (FCR) effortlessly.

Long lasting, Real Time, Asynchronous conversations – MANAGED EASILY.

SEAMLESS CONVERSATIONS – MADE EASY

FEATURES AT A GLANCE