GOT QUESTIONS?

FAQ 2018-02-26T14:19:20+00:00

Frequently Asked Questions

What payment methods are supported? 2017-12-20T12:07:24+00:00

We currently use Paypal payment gateway. You can pay us via your Paypal account or VISA, Master or Amex cards.

What about support? 2018-02-27T12:04:27+00:00

We’re bootstrapped, pls be gentle 🙂

Rest assured we’ll respond to your support requests within a few hours.

Is your App available for Android & IOS 2018-02-27T12:06:03+00:00

Our Android app is live and available for download from Google Play Store. You can find the link at the bottom on the page.

IOS app is under development and will be released soon.

I still have open questions 2017-12-27T14:14:09+00:00
  1. Email us at support@conversity.net
  2. Submit a Support Request here: https://conversity.net/support/
  3. Chat with us : Live Chat
How many concurrent chat conversations can I have? 2017-12-27T14:13:05+00:00

Technically, there is no limit. We’ve seen 20+ concurrent chats. As a good practice we suggest keeping active chats to 6 or under. This will ensure prompt & personalized attention to every customer.

How many chat conversations can I have per day? 2017-12-20T12:10:01+00:00

There is absolutely no limit. You are free to have any number of chat conversations.

Do I get 2 Free Licenses in PRO plan? 2018-03-17T23:21:46+00:00

Free licenses are not included when migrating from the Standard plan to the Professional plan.